EPC FAQs
Energy Performance Certificates (EPCs) are a legal requirement when selling or renting a property, but many homeowners and landlords are unsure how they work, how much they cost, or when they are needed. This EPC FAQ page answers the most common questions we’re asked by customers across South East Kent, including Canterbury, Whitstable, Herne Bay, Deal, Dover, Folkestone, Ashford, Faversham and Thanet.
If you’re selling, renting, or preparing a property for the market, these answers will help you understand when an EPC is required, how EPC ratings work, how long EPCs last, how to book a fast and reliable EPC assessment.
What is an EPC?
An EPC (Energy Performance Certificate) shows how energy efficient a property is. It gives the property a rating from A (most efficient) to G (least efficient) and includes recommendations to improve energy efficiency.
When do i need an EPC?
When do I need an EPC?
You need an EPC when:
Selling a property
Renting out a property
Building a new property
The EPC must be available before the property is marketed.
How long does an EPC last?
An EPC is valid for 10 years, unless major energy-efficiency changes are made that justify a new assessment.
Do I need a new EPC if I already have one?
No — as long as the existing EPC is:
Less than 10 years old
For the same property
You can reuse it for selling or renting.
How much does an EPC cost?
EPC costs vary depending on:
Property size
Location
Type of property
We offer clear, competitive pricing across Kent with no hidden fees. Costs are £100 plus VAT for a standard property.
How long does an EPC assessment take?
Most EPC assessments take 60–90 minutes for an average residential property under RDSAP regulations.
How quickly will I receive my EPC?
In most cases we lodge our EPCs on the national register the same day as the assessment and therefore easily available within 24 hours. EPCs are lodged following payment.
Is an EPC a legal requirement?
Yes. It is a legal requirement under UK law to have a valid EPC when selling or renting a property.
Can I sell my house without an EPC?
No. An EPC must be ordered before marketing begins, and buyers must have access to it.
Can I rent out my property with a low EPC rating?
Rental properties must usually have a minimum rating of E, unless a valid exemption applies. It is highly likely that the minimum will be increased and therefore getting an EPC with a professional energy assessor is highly recommended.
What happens if I don’t have an EPC?
You could face:
Fines
Delays in selling or renting
Enforcement action by the local authority
Who can carry out an EPC?
Only a qualified and accredited Domestic Energy Assessor can legally produce an EPC.
What information does the assessor need?
The assessor will review:
Property layout and size
Heating system
Insulation
Windows and glazing
Construction type
Do I need to prepare my home for an EPC?
Basic preparation helps:
Ensure access to all rooms
Have loft access available (if possible)
Know the age of boilers or upgrades
Does an EPC include improvement advice?
Yes. EPCs include recommended improvements that could raise your property’s rating and reduce energy bills.
Can improving my EPC rating increase property value?
In many cases, yes. A better EPC rating can:
Improve buyer confidence
Reduce running costs
Help properties sell faster
Do landlords need an EPC for every tenant?
No. The same EPC can be reused as long as it’s valid and the property hasn’t changed significantly.
Are EPCs required for listed buildings?
Some listed buildings may be exempt, but this depends on whether energy improvements would alter the character of the property.
Can I fail an EPC?
There is no “fail”, but a low rating can affect:
Rental eligibility
Buyer interest
Legal compliance for landlords
How do I book an EPC in South East Kent?
You can book an EPC:
Online
By phone
With flexible appointment times
We cover Canterbury, Whitstable, Herne Bay, Deal, Dover, Folkestone, Ashford, Faversham and Thanet.
Looking for an EPC in Kent?
Click on the below towns to see local area specific information about how we can help with your EPC requirements:
