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EPC FAQs

EPC questions, answered.

The questions homeowners, landlords and agents ask us most, answered by the assessors who carry out the surveys across East Kent.

The basics

What an EPC is.

What is an EPC?

An EPC (Energy Performance Certificate) shows how energy efficient a home is. It rates the property from A (most efficient) to G (least efficient) and includes recommendations to improve it. Read our guide to EPCs.

Is an EPC a legal requirement?

Yes. You need a valid EPC when you sell or let a home in England, and when a new home is built.

How long does an EPC last?

An EPC is valid for 10 years. If you have made energy-efficiency improvements since, a new assessment may give a better rating.

Can I fail an EPC?

There is no pass or fail. A low rating can still affect whether a home can be let, how buyers see it, and a landlord’s legal compliance.

Does an EPC include improvement advice?

Yes. Every EPC lists recommended improvements that could raise the rating and reduce energy bills.

Selling and letting

When you need one.

Do I need an EPC to sell my house?

Yes. You need an EPC when selling, renting out or building a home, and it must be available before the property is marketed. EPCs for selling.

Can I sell my house without an EPC?

No. The EPC must be ordered before marketing begins, and buyers must be able to see it.

Do I need a new EPC if I already have one?

Not if the existing EPC is less than 10 years old and for the same property: you can reuse it for selling or letting. If you have improved the home since, a new EPC may show a better rating.

What happens if I don’t have an EPC?

You could face a fine, delays in selling or letting, and enforcement action by the local authority.

Can a better EPC rating increase property value?

Often, yes. A better rating can improve buyer confidence, lower running costs and help a home sell faster.

Landlords and ratings

The rules for rented homes.

Can I rent out my property with a low EPC rating?

Rented homes must currently reach at least Band E, unless a valid exemption is registered. The government has set out plans for the minimum to rise to Band C by 1 October 2030, so an accurate EPC from an experienced assessor matters. MEES regulations explained.

Do landlords need a new EPC for every tenant?

No. The same EPC can be reused while it is valid, as long as the property hasn’t changed significantly.

What does EPC band F mean?

Band F is second from bottom on the A to G scale, and below the minimum for letting. Understanding EPC band F.

Do I need an EPC for a listed building?

Often, yes: the old assumption that listed buildings are exempt doesn’t hold in most cases. Do listed buildings need an EPC?.

The assessment

What happens on the day.

Who can carry out an EPC?

Only a qualified, accredited Domestic Energy Assessor can produce an EPC. Our assessors are Quidos-accredited and use the current RdSAP 10 method.

How long does an EPC assessment take?

It depends on the size of the home: a visit can take up to two hours.

What does the assessor look at?

The layout and size of the home, the heating system and controls, insulation, windows and glazing, and how the property is built.

Do I need to prepare my home?

It helps to make sure we can get into every room and the loft, and to have any paperwork for the boiler, insulation, windows or other upgrades to hand.

How quickly will I receive my EPC?

In most cases we lodge the EPC on the national register the same day as the assessment, once payment has been received.

Booking

Getting your EPC.

How much does an EPC cost?

It depends on the size and type of property and whether you want a floor plan too. Tell us a little about the home and we’ll give you a fixed price before we book, with no hidden fees.

How do I book an EPC in East Kent?

Use our quote form or call 01304 626457. We cover Canterbury, Herne Bay, Whitstable, Faversham, Thanet, Deal, Dover, Folkestone and Ashford, plus the villages in between. See all areas.

Get your EPC quote.

Office hours: we call back within minutes. Out of hours: we email, usually within the hour.

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