Cookie Policy
Last updated: 24 June 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites work properly, remember your preferences, and provide information to website owners about how their site is being used.
This policy explains which cookies Hive EPCs uses on hiveepcs.co.uk, why we use them, and how you can control them.
The Cookies We Use
We use four categories of cookies on this website:
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are set in response to actions you take — such as filling in a form or navigating between pages. You can set your browser to block these cookies, but some parts of the site may not work as a result.
WordPress sets a small number of essential cookies to manage your session and store basic browser settings. No personal data is shared with third parties.
Analytics Cookies
We use Google Analytics to understand how visitors use our website — which pages are most visited, how long people spend on the site, and where visitors come from. This helps us improve the site over time. The data collected is anonymous and aggregated.
| Cookie | Purpose | Expires |
| _ga | Distinguishes unique users | 2 years |
| _ga_* | Stores session information | 1 year |
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
Functional Cookies
We use Tawk.to to provide live chat support on our website. If you use the chat function, Tawk.to stores cookies to maintain your chat session and remember your conversation.
| Cookie | Purpose | Expires |
| twk_* | Maintains chat session | Session |
| twk_uuid_* | Identifies returning chat users | 6 months |
For more information see the Tawk.to Privacy Policy at tawk.to/privacy-policy
Third Party Cookies
Google Maps and Google Fonts are loaded on some pages of our website. These services may read your IP address to deliver their content. No persistent cookies are set — both expire immediately after the page loads. For more information see Google’s Privacy Policy at policies.google.com/privacy
Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie consent banner. You can choose which categories of cookies to accept or reject at that point.
You can change your preferences at any time by clicking the “Manage Cookie Preferences” link in the footer of this page.
You can also control cookies directly through your browser settings:
• Google Chrome — support.google.com/chrome/answer/95647
• Mozilla Firefox — support.mozilla.org
• Safari — support.apple.com
• Microsoft Edge — support.microsoft.com
Please note that disabling cookies may affect the functionality of this website.
Your Rights
Under UK GDPR you have the right to:
• Know what personal data we hold about you
• Request access to your personal data
• Request correction or deletion of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
Contact Us
If you have any questions about this Cookie Policy please contact us:
Hive EPCs Ltd
1 The Links, Herne Bay, Kent CT6 7GQ
Email: info@hiveepcs.co.uk
Phone: 01304 626457
Website: www.hiveepcs.co.uk